Compass

Airport travel planner & digital wayfinding

Compass is the industry’s only SaaS solution that allows airports to launch passenger experience webapps with ease

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Maps
Wayfinding
Journey time
Personalisation
Departures
Arrivals
Transfer
Maps
Wayfinding
Journey time
Personalisation
Departures
Arrivals
Transfer
Maps
Wayfinding
Journey time
Personalisation
Departures
Arrivals
Transfer
Maps
Wayfinding
Journey time
Personalisation
Departures
Arrivals
Transfer

AN INTEGRATED PLATFORM

Drag & drop the passenger journey
you’ve always imagined

Compass brings together everything that is required for any travel website or app to provide a fully personalised digital airport experience for their passengers
From offering passengers a preview of their journey to guiding them indoors in-real time, we’ve got you covered. Use our modular toolkits to build your own solution or simply launch our all-in-one webapp

USE CASES

Why Compass?

Building browser-first passenger experience applications as an airport means that you can reach more passengers digitally without relying on app downloads or airline redirects

  • Promote e-commerce & services
  • Send mobile flight status updates
  • Travel planning to reduce stress
  • Personalised passenger experience
  • Retail search & map guidance

Get in touch to learn more

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HOW IT WORKS

Compass contextualises the end-to-end airport
journey for passengers

Discover the features from the passengers’ perspective

Itinerary

Select your airport & flights

Users are able to intuitively browse the airport they would like to receive guidance for, and select their departure, arrival, or transfer flights

Transport

Choose your transportation mode

Through the integration with Google Maps, passengers are able to select their start or end location together with their choice of transport mode

Predict

Preview your journey

Passengers receive a prediction of their door-to-gate, gate-to-door, or gate-to-gate journey, including the total trip time as well as a visualisation of their indoor route at the airport

Save

Save your itinerary as a mobile wallet pass

Users are able to download a “journey pass” that stores their itinerary information, allowing them to receive status updates and relevant information on-the-go

Explore

Discover the airports in the journey 

With a seamless functionality to switch between airports, users are able to intuitively explore the retail & service options at the airports on an interactive map, and add these POIs as stops to their indoor routes

CHANNELS

How do passengers access Compass?

The advantage of webapps is that they do not require an app download, making the digital product much more easily accessible by users simply via the URL

  • On-site QR codes
  • Interactive kiosks
  • Airport website & apps
  • Airline & OTA websites
  • In-flight banners

 

Contact us to see how we can help

Our sales team is eager to listen to your needs

Book a call

PLUGINS

Already have your own application? Mix & match our plugins and integrate them into your existing solution

PUSH NOTIFICATIONS

Send real-time updates from the browser

A game-changer for airport marketing teams, you can now send passengers real-time flight updates, notifications, and advertise offers directly from their browser, without the need for an app.

How does it work? We generate a wallet pass for iOS or Android with your airport’s branding, which passengers can easily add to their mobile phone after selecting their arrival, departure, or transfer flight

DOOR-TO-GATE

Help your passengers plan their trip

Enable passengers to preview their journey time and breakdown from their door all the way to their gate, taking into account different transport methods, live traffic times, as well as their personalised indoor route at the airport

Integrate our door-to-gate tool as a standalone calculator, or implement it within your existing travel planner

PERSONALISED ROUTING

Demystify the indoor journey

Integrate our Personalised Routing tool to help passengers receive an overview of their predicted journey through the airport in accordance with their flight itinerary and personal circumstances

The tool works for departure, arrival, transfer, and even self-transfer passengers, and allows users to see the expected journey time, a breakdown of the step-by-step path, as well as navigation instructions

INTERACTIVE MAPS

Make it easy to explore your airport

Beautiful and interactive airport maps, optimised for the browser. Our Interactive Maps tool allows your passengers to intuitively explore the airport, search and browse POIs, as well as view their indoor route

Launch the tool as a standalone page, or even hyperlink the maps into your website FIDS or retail pages. Compass makes it all possible

SMART RETAIL

Intelligent retail search & recommendation

Providing an experience similar to that of popular food delivery apps, our Smart Retail tool makes it extremely easy for your passengers to browse food & shopping options at your airport

Optionally you can opt in to offer personalised retail recommendations based on the passengers’ itinerary details, with all features easily manageable within our self-serve dashboard

Used by leading airports

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INTEGRATION

Configure & implement as you like

Both our webapp and it’s components are fully customisable, and can be implemented into your website in any number of ways

  • Fully customisable to your brand
  • Integrate via API, iFrame, or SDK
  • Add additional services

 

DASHBOARD

Manage & track the solution with ease

We provide our airport partners with access to our self-serve dashboard, where your team can manage all map, routing, and retail components without the use of any code

Additionally, we setup a performance reporting process and dashboard that’s aligned with your needs, providing you with regular updates on the usage of the platform

FOR AIRPORTS

DIGITAL WEBAPP

Reach millions of passengers digitally

Reach passengers directly where they are: in the websites and apps of airlines & online travel platforms. Simply choose the configuration that fits your needs the best, and our team will take it forward from there.

Want to offer passengers digital wayfinding & personalised assistance under your own brand? Great – contact us to find out how our solutions can fit into your own website, app, monitors, and other phygital channels.

Get in touch with our sales team for a personalised demo

Request a demo